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Case Study: Managing Potential Conflict in the Workplace

Location: Australia

Client: Multinational Electronics company

Services: Mediation, Conflict and Coaching

Summary: When a new employee took over the role of a long standing and well respected staff member issue arose about role descriptions and behavior. MBBC provided various conflict coaching and mediation services. Over a three month period, MBBC worked closely with the Managing Director and staff to diagnose the issue and we advised the group on possible ways the issues could be addressed. An MBB Consultant facilitated mediations and aided in the design of a management plan to deal with the ongoing issues.