Who We Serve

We provide conflict management and stakeholder engagement services to companies, organizations, and governments. Our collaborative services improve development and public works projects and strengthen decision making and performance of organizations.

Between Companies and Communities

Companies and communities live in shared spaces and have on-going relationships. Conflicts between companies and communities are extremely costly and can be misaligned with your corporate values. Both groups can impact one another for better or worse. We can help you get it right.

Our situation assessments, dispute system design, and facilitation services can provide your company with a robust stakeholder engagement program as part of your corporate social responsibility work. When a serious issue between your company and community emerges, we can provide mediation and multi-party facilitation to resolve the conflict and find new solutions to work together.

We specialize in the Energy, Engineering/Construction, Financial/Banking, International Development, Organizational Operations and Management, and Transportation & Infrastructure industries. We know the language these industries speak, the science that underpins them, and the players involved.

Inside Organizations

Whether you’re a company, a foundation, or a government agency, your organization is driven by people. In organizations, interpersonal conflict is inevitable and is extremely costly in terms of money, performance, and team morale. There is good news. First, conflict is manageable. Second, you can use conflict for your organization’s benefit. When conflict is used productively you can improve decision making and increase innovation.

If your team is experiencing negative conflict, we can intervene with a mediation or team facilitation and get the crisis resolved quickly. Our assessment services can identify your team’s strengths and challenges. To be proactive, we can design a dispute resolution system or create and service an organizational ombuds office. Our training services can help you build capacity, so your team can improve their communication and conflict management skills.

Government and Communities

Conflict and instability happen in every society. When multiple parties all have competing needs conflict can emerge. We see this happen in land disputes; around elections; when development, infrastructure, and public works projects affect nearby communities; and other big, complex social issues.

Government entities and public policy are the ultimate conveners, creating the systems that advance public goals and protect communities. We have deep experience bringing together disparate groups to find mutually agreeable solutions. Our assessments and dispute system design can set a foundation of constructive communication and interactivity. When challenges arise we can facilitate problem solving and decision making processes with all necessary stakeholders.