Webinar: Co-creating Mediation Models

Join us in our conversation on Co-creating Mediation Models: Adapting Mediation Practices When Working Across Cultures by Claire Holland on Thursday, December 5, 2019, at 5:00 PM ET. In this webinar, Claire will discuss mindful approaches to meeting the needs of the participants of the mediation process. 

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To become accredited under the National Mediation Accreditation System in Australia, mediators receive training in the facilitative mediation model. The facilitative model, based on problem solving philosophy, includes key features such as respecting confidentiality, managing power imbalances, and maximising party self-determination. These practice standards and procedures are based on a “Western” approach to dispute resolution, and not all of them necessarily find application in other cultural settings. Claire will reflect on which skills and procedural features of the facilitative mediation model were of greatest use in the design of mediation processes and relevant training resources for refugee camps on the Thailand-Burma border where she worked as a Mediation Specialist for over a year, and in remote villages in the Central African Republic (CAR). Furthermore, she will discuss which procedures needed to be modified to be applicable to the specific locations. Ideally, mediation training and dispute resolution tools will be developed with the needs of the recipients of the service in mind.

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Claire Holland is the Director of the James Cook University Conflict Management and Resolution Program. Claire is a Nationally Accredited Mediator under the Australian Standards, a mediator for the Queensland Civil and Administrative Tribunal (QCAT), and a certified conflict coach with Conflict Coaching International. Claire is a PhD Candidate, her research is focusing on hope theory and law students’ academic experience. Claire has worked internationally as a Mediation Specialist with International Rescue Committee in refugee camps on the Thailand-Burma border and as a Capacity Development Officer working with rural and remote communities in the Philippines. Claire has a Master of Mediation and Conflict Resolution (UQ), Graduate Certificate Education (JCU) and Bachelor of Laws and Bachelor of Economics (UTAS).

Please note that the deadline to register for this webinar is one day before the event. We will send the Zoom access link to registrants after the registration closing time and again on the day of the event. For further information about this our other webinars, contact us at webinars@mediatorsbeyondborders.org

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