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Reflective Practice & the Structured Reflective Instrument (SRI) for Improving 3rd-Party Interventions

September 7, 2023 @ 12:00 pm - 1:30 pm EDT

Join Michael Lang and Dr. Tzofnat Peleg-Baker for Reflective Practice & the Structured Reflective Instrument (SRI) for Improving 3rd-Party Interventions. This event will be September 7th 2023, at 9am PT / 12pm ET / 5pm UK Time.

Register here!

Webinar Description:

Do you ever wonder?

  • How do I improve the quality of my work? And how can I do it better?
  • How can I know what interventions and methods best benefited the parties, which were off the mark, and why?
  • How do I learn from frustrating experiences, and how can I duplicate my successes?

Michael and Tzofnat have been developing and employing Reflective Practice (RP) to support 3rd party interveners’ work for a few decades. In their recent article, they make a case for the significance of attending to implicit goals and issues in addition to explicit ones in conflict interventions and the essential role of RP in building excellence in practice. The multidimensional Structured Reflective Instrument (SRI) was designed to help improve our ability to address the complex social-psychological underlying issues driving conflict decisions and outcomes.

The SRI can be used for preparation, during and after an intervention, and is most effective for learning from our experiences and improving practice if used systematically and with colleagues. Collective reflection boosts the learning experience, improves skills through exchanging perspectives, and is a vital and practical tool for building professional excellence.

Michael and Tzofnat lead reflective peer learning groups globally, engaging peacebuilders, dialogue and conflict professionals, mediators, and organizational consultants in RP. They also run an RP SRI Certificate program that provides a safe, shared space for practicing RP principles and the SRI. It is an opportunity to learn reflectively with colleagues.

On September 7th, 2023, Michael and Tzofnat will offer a taste of their reflective practice approach.


 Michael D. Lang, J.D. mlang@mediate.com

For over 40 years, Michael has mediated family, workplace, and organizational disputes. Michael created one of the first graduate programs in conflict resolution in the US at Antioch University in 1992 and served in a similar role at Royal Roads University in Victoria, BC. For 6 years, he was Editor-in-Chief of Mediation Quarterly (now Conflict Resolution Quarterly). He serves as an Editorial Board member and Special Advisor to the Journal of Mediation and Applied Conflict Management at NUI- Maynooth.

He has authored The Practitioner’s Guide to Reflective Practice in Conflict Resolution (2019) and co-authored The Making of a Mediator: Developing Artistry in Practice (2000).

Michael currently facilitates monthly online reflective practice groups for dozens of conflict professionals in 8 countries.

 Tzofnat Peleg-Baker, Ph.D. inclusiveconflictintl@gmail.com

Dr. Tzofnat Peleg-Baker is an applied social psychologist. Her multidisciplinary work is informed by psychology, communication, sociology, transformative learning, human development, conflict, and philosophy. To help shift divisive habits to relating with dignity, cooperating, and co-creating sustainable connections, she translates behavioral science research into evidence-based, practical tools. Tzofnat earned a Ph.D. and M.A. in social psychology and an M.A. in communication and learning. She researches dialogue, relational and conflict transformation, and decision-making in third-party interventions. Tzofnat is the author of professional and academic articles and book chapters and has taught undergraduate, graduate, and MBA students and led transformative organizational processes for over two decades. She facilitates monthly peer learning and reflective groups with third-party interveners, Ombuds, consultants, mediators, and dialogue professionals practicing globally. She is a community and organizational mediator and delivered Certificate mediation training and numerous conflict, negotiation, and mediation courses.

As a Board Member and facilitator in peace and dialogue organizations, she led interfaith and intergroup dialogues in the Middle East and taught politicians and government officials in Africa. As the Head of Strategy at the Conflict Resolution and Mediation Center in the Israeli Ministry of Justice, she introduced Alternative Dispute Resolution and mediation in the country. Her involvement in the educational democratic movement in Israel, where she conceptualized and led democratic and dialogic educational reforms, powerfully shaped her systemic-relational approach to transforming conflict and operationalizing inclusivity.


September 7, 2023
12:00 pm - 1:30 pm EDT